Security

Keeping our clients' data secure is an absolute top priority at ClickUp. Our goal is to provide a secure environment, while also being mindful of application performance and the overall user experience.
To report a vulnerability or other security concern, please report it here.
Security
Compliance
Soc2
Gdpr
Hipaa
Enterprise Plan
ISO 27001
End-to-End Security

ClickUp is hosted entirely on Amazon Web Services (AWS), providing end-to-end security and privacy features built in. Our team takes additional proactive measures to ensure a secure infrastructure environment. For additional, more specific details regarding AWS security, please refer to https://aws.amazon.com/security/.

Amazon

SOC 2 Compliance

Security and trust are integral at ClickUp. We have achieved audit certification for Service Organization Controls (SOC 2) Trust Services Principles, focused on security. Our continued SOC 2 certification ensures our organizational and technology controls are independently audited at least annually. Please contact sales@clickup.com for ClickUp's latest report.

ISO Certifications

ISO 27001:2013 is considered to be the highest international standard of information security as it relates to customer data. Following an extensive audit process the ISO 27001:2013, ISO 27017:2015, and ISO 27018:2019 certifications confirm that ClickUp meets the highest international standards for security, reliability, quality, and trust. These certifications also prove ClickUp commitment to continuously improving its information security posture. Please contact sales@clickup.com for ClickUp's ISO certificates.

Data Center Security

ClickUp customer data is hosted by Amazon Web Services (AWS), which is certified SOC 2 Type 2. AWS maintains an impressive list of reports, certifications, and third party assessments to ensure complete and ongoing state-of-the-art data center security.
AWS infrastructure is housed in Amazon-controlled data centers throughout the world, and the data centers themselves are secured with a variety of physical controls to prevent unauthorized access. More information on AWS data centers and their security controls can be found here.

Localized Data Residency

ClickUp customers who are on the Enterprise Plan have the option to host their core Workspace data in ClickUp’s US, European, or Asia Pacific data centers at no additional cost. With ownership over their hosting region, customers can ensure ClickUp meets their data security goals.
ClickUp supports Data Residency through our Amazon Web Services-operated data centers in Ireland (Europe Region), Australia (Asia Pacific Region), Singapore (Asia Pacific Region), and the United States.
Learn more here.

ClickUp Data Center Locations

Application Security

All ClickUp web application communications are encrypted over TLS 1.2, which cannot be viewed by a third party and is the same level of encryption used by banks and financial institutions. All data for ClickUp is encrypted at rest using AES-256 encryption.
ClickUp maintains ongoing PCI compliance, abiding by stringent industry standards for storing, processing and transmitting credit card information online.
ClickUp actively monitors ongoing security, performance and availability 24/7/365. We run automated security testing on an ongoing basis. We also contract a third party for penetration testing.
Regarding privacy, we are members of the Privacy Shield framework and you can view our full privacy policy here: https://clickup.com/terms/privacy
For more information on ClickUp's Security Policy please see https://clickup.com/terms/security-policy
Encryption at Rest
Two-factor Authentication
Google SSO
Business

Infrastructure Security

ClickUp's infrastructure is hosted in a fully redundant, secured environment, with access restricted to operations support staff only. This allows us to leverage complete data and access segregation, firewall protection, and other security features.
Security Disclosures
ClickUp strives to ensure our product is secure and vulnerability free before we release to our users. Software vulnerabilities are part of all software and the ClickUp Security team will continue to do everything to keep your data safe and advise you about risks and the availability of fixes.
Security Disclosure
Questions about security or compliance?
Keeping our clients' data secure is an absolute top priority at ClickUp. Our goal is to provide a secure environment, while also being mindful of application performance and the overall user experience.
To report a vulnerability or other security concern, please report it here.
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